Volo — Account & Data Deletion

Information for users who wish to delete their account and associated data.

Preferred method

Delete from within the app

The fastest way to delete your account is directly from the Volo app:

  1. Open the Volo app
  2. Tap the Settings tab
  3. Tap Delete Account in the Account section
  4. Follow the two-step confirmation — your account is deleted immediately
Already uninstalled

Request deletion by email

If you have already uninstalled Volo and cannot access the in-app flow, send an email to:

support@volo.app

Include the email address associated with your Volo account. Deletion requests submitted by email are processed within 30 days.

What data is deleted

When your account is deleted, the following data is permanently removed from Volo's systems:

No user data is retained after deletion for any purpose.

Third-party services

Volo uses Google AdMob for advertising. AdMob may retain anonymized, non-personally-identifiable ad interaction data per Google's own data retention policies. This data cannot be linked to your Volo account after deletion.